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lusciousdelight
Joined: 03 Dec 2007
Posts: 15
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 Posted: Mon Dec 03, 2007 2:33 am Post subject: Can't Install |
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I ran the server test, and everything checked out OK (see below).
I unzipped the files and uploaded as per instructions, and I get the following message when I try to run the installer
"Fatal error: Unable to read 36273 bytes in /home/luscious/public_html/ba/index.php on line 0"
I get same message if just try to go to the "ba" folder before I even access the install script.
I tried several times..also I tried downloading the files again, and repeatinng the whole process. I tried it with the "ba" folder in the "ba_zendnew" folder. same message
server test results:
<<<
4.4.7 - OK
Zend Optimizer Installed/Enabled Appears to be Installed & Enabled OK
Zend Optimizer Version 3.0++ 3.3.0 - OK
PHP MySQL Extension Installed/Enabled Appears to be Installed & Enabled OK
PHP cURL Extension Installed/Enabled Appears to be Installed & Enabled OK
PHP XML Extension Installed/Enabled Appears to be Installed & Enabled OK
PHP Safe Mode Disabled It is disabled - OK
PHP output_buffering Disabled It is Disabled - OK
PHP short_open_tag Enabled It is Enabled - OK
PHP magic_quotes_sybase Disabled It is Disabled - OK
[url][/url][url][/url][url][/url]
>>> |
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Atanasis
Owner
Joined: 22 May 2004
Posts: 4284
Location: The Net
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| Posted: Mon Dec 03, 2007 2:44 pm Post subject: |
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hi there, that error is because you don't upload in BINARY mode the files. Make sure you upload them in that mode and not ascii or autoselect. Also take in mind some ftp clients say they upload in binary, but actually not doing it. in past lots of clients had problems with wsftp
_________________
Thanks,
Kaktusan
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lusciousdelight
Joined: 03 Dec 2007
Posts: 15
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| Posted: Tue Dec 04, 2007 5:32 am Post subject: |
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| Atanasis wrote: | | hi there, that error is because you don't upload in BINARY mode the files. Make sure you upload them in that mode and not ascii or autoselect. Also take in mind some ftp clients say they upload in binary, but actually not doing it. in past lots of clients had problems with wsftp |
Thanks, I did switch to binary, but get the same mesage. I'm using Dreamweaver ftp function to upload. I tried namo ftp as well, but still get the message |
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lusciousdelight
Joined: 03 Dec 2007
Posts: 15
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| Posted: Wed Dec 05, 2007 3:31 am Post subject: |
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| I downloaded a copy of Cute ftp, which uploads in binary...still getting the message. |
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damion
Joined: 29 Nov 2007
Posts: 16
Location: Gulfport, MS USA
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| Posted: Wed Dec 05, 2007 6:46 am Post subject: |
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Try erasing all uploaded files from your server.
Then, re-upload. the server may be keeping a cached copy.
If you are using cpanel, upload the zip file and then extract using cpanel file manager - this is the best way if you can.
_________________
Damion Flynn |
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lusciousdelight
Joined: 03 Dec 2007
Posts: 15
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| Posted: Wed Dec 05, 2007 3:14 pm Post subject: |
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| damion wrote: | Try erasing all uploaded files from your server.
Then, re-upload. the server may be keeping a cached copy.
If you are using cpanel, upload the zip file and then extract using cpanel file manager - this is the best way if you can. |
I did try erasing all uploaded files on the server. I downloaded a gresh zip file from your server, then uploaded the zip file to my server, went to cpanel and tried to extract on the server. I got error messages as follows:
(internal death while parsing ./frontend/rvblue/filemanager/live_fileop.xml) Wed Dec 5 08:10:08 2007 [49855] error: open3: exec of unzip /home/luscious/ba_newzend.zip failed at /usr/local/cpanel/Cpanel/SafeRun.pm line 38
Carp::croak('open3: exec of unzip /home/luscious/ba_newzend.zip failed') called at /usr/lib/perl5/5.6.2/IPC/Open3.pm line 230
IPC::Open3::_open3('open3', 'Cpanel::SafeRun', '<&RNULL', 'GLOB(0x935e360)', 'GLOB(0x935e360)', 'unzip', '/home/luscious/ba_newzend.zip') called at /usr/lib/perl5/5.6.2/IPC/Open3.pm line 291
IPC::Open3::open3('<&RNULL', 'GLOB(0x935e360)', 'GLOB(0x935e360)', 'unzip', '/home/luscious/ba_newzend.zip') called at /usr/local/cpanel/Cpanel/SafeRun.pm line 38
Cpanel::SafeRun::saferunallerrors('unzip', '/home/luscious/ba_newzend.zip') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2454
Cpanel::Fileman::__ANON__('unzip', '/home/luscious/ba_newzend.zip') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2468
Cpanel::Fileman::_handle_extract('return', '/home/luscious/ba_newzend.zip', '/home/luscious/ba') called at /usr/local/cpanel/Cpanel/Fileman.pm line 3043
Cpanel::Fileman::api2_fileop() called at (eval 9) line 1
eval '$dataref = [Cpanel::Fileman::api2_fileop(%CFG)];' called at cpanel.pl line 4623
main::api2_exec('Fileman', 'fileop', 'HASH(0x98a2288)', 'HASH(0x9145e78)') called at cpanel.pl line 1265
main::cpexectag('open3: exec of unzip /home/luscious/ba_newzend.zip failed at /usr/local/cpanel/Cpanel/SafeRun.pm line 38
Carp::croak('open3: exec of unzip /home/luscious/ba_newzend.zip failed') called at /usr/lib/perl5/5.6.2/IPC/Open3.pm line 230
IPC::Open3::_open3('open3', 'Cpanel::SafeRun', '<&RNULL', 'GLOB(0x935e360)', 'GLOB(0x935e360)', 'unzip', '/home/luscious/ba_newzend.zip') called at /usr/lib/perl5/5.6.2/IPC/Open3.pm line 291
IPC::Open3::open3('<&RNULL', 'GLOB(0x935e360)', 'GLOB(0x935e360)', 'unzip', '/home/luscious/ba_newzend.zip') called at /usr/local/cpanel/Cpanel/SafeRun.pm line 38
Cpanel::SafeRun::saferunallerrors('unzip', '/home/luscious/ba_newzend.zip') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2454
Cpanel::Fileman::__ANON__('unzip', '/home/luscious/ba_newzend.zip') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2468
Cpanel::Fileman::_handle_extract('return', '/home/luscious/ba_newzend.zip', '/home/luscious/ba') called at /usr/local/cpanel/Cpanel/Fileman.pm line 3043
Cpanel::Fileman::api2_fileop() called at (eval 9) line 1
eval '$dataref = [Cpanel::Fileman::api2_fileop(%CFG)];' called at cpanel.pl line 4623
main::api2_exec('Fileman', 'fileop', 'HASH(0x98a2288)', 'HASH(0x9145e78)') called at cpanel.pl line 1265
main::cpexectag('<?cp Fileman::fileop([fileop][result]%[/result][source]%[/source...') called at cpanel.pl line 4422
main::dotag(undef) called at cpanel.pl line 4311
main::cpanel_parseblock('SCALAR(0x90fc378)') called at cpanel.pl line 4265
main::cpanel_parse('GLOB(0x934f0cc)') called at cpanel.pl line 1104 |
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damion
Joined: 29 Nov 2007
Posts: 16
Location: Gulfport, MS USA
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| Posted: Wed Dec 05, 2007 4:36 pm Post subject: |
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just as a note - not my server. I am just a customer trying to help 
Without looking up those error codes I could not tell you what it is but it looks like it may be an issue with your server.
I will let Atanasis look at it when he gets on later but if I were you, I would contact my host and ask them what that is - it appears to be an issue with cpanel.
_________________
Damion Flynn |
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lusciousdelight
Joined: 03 Dec 2007
Posts: 15
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| Posted: Fri Dec 07, 2007 4:03 am Post subject: |
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| Not sure what happened, but I tried unzipping on the server, and it worked. I was able to do teh install. I didn't re-upload or anything...not sure what changed, but I'm in. |
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damion
Joined: 29 Nov 2007
Posts: 16
Location: Gulfport, MS USA
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| Posted: Fri Dec 07, 2007 4:59 am Post subject: |
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