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Epassporte payment problem?

 
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comrade



Joined: 30 May 2007
Posts: 25

PostPosted: Mon Nov 19, 2007 7:13 pm    Post subject: Epassporte payment problem? Reply with quote
I've tried to purchase LO with Epass and this is the message I get:

"User ID not found. Please check the User ID and try again" for username kaktusan@epassporte.com

Is the option still available? I'd like to pay with Epass if possible
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Atanasis
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Joined: 22 May 2004
Posts: 4284
Location: The Net

PostPosted: Mon Nov 19, 2007 7:29 pm    Post subject: Reply with quote
hey there surely epassporte is still acceptable.

well, when you are at epassporte's send transfer screen, what you type in the field? kaktusan or kaktusan@epassporte.com
take a note that there you type just the username without the @epassporte.com

Let me know if still problemable..
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Kaktusan

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comrade



Joined: 30 May 2007
Posts: 25

PostPosted: Mon Nov 19, 2007 7:34 pm    Post subject: Reply with quote
Ok Atanasis, you customer support seriously rocks! The problem was with the username (I'm not familiar with epass at all), the payment went through now Smile
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Atanasis
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Joined: 22 May 2004
Posts: 4284
Location: The Net

PostPosted: Mon Nov 19, 2007 8:32 pm    Post subject: Reply with quote
np, you have your order processed. check your mail for instructions!
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Kaktusan

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