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bo backup not working anymore...

 
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tsands



Joined: 12 Nov 2006
Posts: 48

PostPosted: Thu Jun 21, 2007 11:15 pm    Post subject: bo backup not working anymore... Reply with quote
i don't know why, but the bo back up feature stopped working. everything else is still fine and i haven't changed anything on my server so i don't know what to make of this. please advise.
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Atanasis
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Joined: 22 May 2004
Posts: 4284
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PostPosted: Thu Jun 21, 2007 11:31 pm    Post subject: Reply with quote
huh, now thats strange..

is the "bobackups" directory chmod to 777, and when you click on create backup does any file gets written there?
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tsands



Joined: 12 Nov 2006
Posts: 48

PostPosted: Fri Jun 22, 2007 12:05 am    Post subject: Reply with quote
yes the directory is 777. there are files in the directory but they are all older than ten days. as i said, there was no problem before. the backup feature worked fine before, it just recently stopped creating new backups.
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Atanasis
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PostPosted: Fri Jun 22, 2007 1:10 am    Post subject: Reply with quote
pretty pretty strange indeed..

try running the "bobackup.php" file manually and see if you will get any error on output, or if the new backup file will be created properly...
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tsands



Joined: 12 Nov 2006
Posts: 48

PostPosted: Fri Jun 22, 2007 5:10 am    Post subject: Reply with quote
Atanasis wrote:
pretty pretty strange indeed..

try running the "bobackup.php" file manually and see if you will get any error on output, or if the new backup file will be created properly...


i tried that. i get no error output. it actually says the process has started and the backup will be available shortly, but it still doesn't create the backup file.
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Atanasis
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Joined: 22 May 2004
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PostPosted: Fri Jun 22, 2007 1:47 pm    Post subject: Reply with quote
what i meant is to run manually the file like http://www.yourdomain.com/bo/bobackup.php

and see what it does, does it start loading and doing anything or it dies immediately and nothing done... also you might see if it starts writing some temp .tgz file at /boblogs/botemp/

what i have in mind is that it might be dying for some reason if your BO is in same database with some other big script, so script can't backup everything, coz now it backs up the whole database, not just BO tables..

Anyways i am working on improving it and in the upcoming version it should be much more efficient and reliable..
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tsands



Joined: 12 Nov 2006
Posts: 48

PostPosted: Fri Jun 22, 2007 7:58 pm    Post subject: Reply with quote
Atanasis wrote:
what i meant is to run manually the file like http://www.yourdomain.com/bo/bobackup.php

and see what it does, does it start loading and doing anything or it dies immediately and nothing done... also you might see if it starts writing some temp .tgz file at /boblogs/botemp/

what i have in mind is that it might be dying for some reason if your BO is in same database with some other big script, so script can't backup everything, coz now it backs up the whole database, not just BO tables..

Anyways i am working on improving it and in the upcoming version it should be much more efficient and reliable..


that is what i did. it did nothing. and no, there is no other script connected with the bo database. i think its a server issue. i'm getting my server upgraded and will let you know if this solves the problem.
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Atanasis
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Joined: 22 May 2004
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PostPosted: Fri Jun 22, 2007 8:15 pm    Post subject: Reply with quote
hm, then its pretty strange to stop working.. yep it might be server issue..

cool, keep me posted..
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tgs



Joined: 25 Jul 2006
Posts: 175

PostPosted: Tue Jun 26, 2007 8:56 pm    Post subject: Reply with quote
Just to let you know that it happened to me also.


Don't know why but it started to work again. Didn't touch it ?
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Atanasis
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PostPosted: Tue Jun 26, 2007 9:39 pm    Post subject: Reply with quote
hmm, weird...no i haven't touched anything..should be probably some temporal server issue or something..

will be looking to improve it as i said for next version.
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tsands



Joined: 12 Nov 2006
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PostPosted: Thu Jul 12, 2007 8:22 pm    Post subject: Reply with quote
i updated to a new, more powerful server and the backup function is still not working.

i'll send my bo info via pm so you can take a look
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Atanasis
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PostPosted: Thu Jul 12, 2007 9:56 pm    Post subject: Reply with quote
looking at it now..
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