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Internal Server Errors after Upgrade

 
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shogun



Joined: 21 Oct 2007
Posts: 172
Location: far away from all of you

PostPosted: Tue Feb 19, 2008 5:13 pm    Post subject: Internal Server Errors after Upgrade Reply with quote
Hello there, I upgraded the BA free version to an paid version without any probelms but since I use the regular version I get daily Internal Server Errors on all sites wich are on the same server.

The guy from the hosting wrote back to me that the optimize table query running and locking up my databases.

I am not 100% shure if BA causes the problem but since the upgrade the server errors started.


Regrads,
shogun.
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Atanasis
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Joined: 22 May 2004
Posts: 4284
Location: The Net

PostPosted: Tue Feb 19, 2008 5:32 pm    Post subject: Reply with quote
hi there, can't understand you exactly?

BA is software that just posts to blogs, it can't cause them to get 500 errors or other errors. You should look for the problem in the script that operates those sites/blogs.

There is optimize table query in BA, but it is only for its own database, not for the rest, and it can't cause 500 errors, but mysql errors..
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Kaktusan

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shogun



Joined: 21 Oct 2007
Posts: 172
Location: far away from all of you

PostPosted: Tue Feb 19, 2008 6:39 pm    Post subject: Reply with quote
Kaktusan, thank you for the information. I am happy to hear that I can exclude BA. I am fighting already 1 week to get this problem under control.

shogun.
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Atanasis
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PostPosted: Tue Feb 19, 2008 7:07 pm    Post subject: Reply with quote
the internal server error 500 is regularly caused by a not valid .htaccess file, or from wron file permissions if your host has enabled some kind of security which doesn't like certain file perms..
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shogun



Joined: 21 Oct 2007
Posts: 172
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PostPosted: Wed Feb 20, 2008 9:33 am    Post subject: Reply with quote
ok, thanks. strange is that before everything worked well, also the BA makes still a good job. i think if a .htaccess file is not valid or the permissions are wrong i would had the problem from the beginning.

what makes me worry is that even the guy from the host don't find any reason for these server errors. fact is that every day from time to time about 100 of my blogs are down. i am not very familiar with all that database and server stuff, hopefully the host guys will find something soon.

shogun.
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shogun



Joined: 21 Oct 2007
Posts: 172
Location: far away from all of you

PostPosted: Wed Feb 20, 2008 4:58 pm    Post subject: Reply with quote
i have the following problem now with BA. it works well until i want add, execute, or change something. than the page is loading and loading and mostly i get than a server error and it blocks my whole server account. i checked that today a lot of times always with the same result. like i wrote already, the problems started after i upgraded BA to the payed version.

is there something what i could made wrong during the upgrade process?
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Atanasis
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Joined: 22 May 2004
Posts: 4284
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PostPosted: Wed Feb 20, 2008 5:59 pm    Post subject: Reply with quote
well, yes, if your server is overloaded or something like that, it is normal to get that behaviour in BA or in any other script or page at your server.

There is no upgrade between a free and paid version, its just a license key insert, nothing else - no changes, nothing..

if you wish you can stop using BA for some days, stop its cronjobs and see what happens with your server. But i am sure, the whole thing is not from BA.
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Kaktusan

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shogun



Joined: 21 Oct 2007
Posts: 172
Location: far away from all of you

PostPosted: Thu Feb 21, 2008 2:53 pm    Post subject: Reply with quote
please understand that i have to check all possibilities because i want to get rid of the errors as soon as possible.

i changed my mysql database password and i don't found a file where i can change it in the BO and BA scripts. please let me know where i can change it or do you have to do it on your server?


Last edited by shogun on Thu Feb 21, 2008 2:59 pm; edited 1 time in total
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Atanasis
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PostPosted: Thu Feb 21, 2008 2:54 pm    Post subject: Reply with quote
yes, sure i understand, i am just telling you what you could do to verify whether the problem is from BA Smile

about changing your database infos, you can do it in:
BA - info.inc.php
BO - boinfo.inc.php
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Kaktusan

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shogun



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PostPosted: Thu Feb 21, 2008 3:02 pm    Post subject: Reply with quote
kaktusan, thanks a lot. what i would do without you Smile
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