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Reseting Password

 
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nottslad



Joined: 16 Aug 2006
Posts: 66

PostPosted: Fri Feb 17, 2012 1:51 am    Post subject: Reseting Password Reply with quote
Hi Kaktusan,
I had a problem whereby when I tried to go to the login page I got an error message:

Quote:
Query to MySQL Failed: Table 'bosettings' is marked as crashed and should be repaired


I had my host repair the table and then was able to access the login screen. However, on trying to log in I'm seeing an incorrect password
error - yet I'm sure the password is correct since it is stored in a password manager and hasn't been changed for years.

I'm wondering if the bosettings table held the password data and the repair has somehow corrupted it?

Anyhow, I cant log in and need to set a new password - presumably via the database directly via phpmyadmin.
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Atanasis
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Joined: 22 May 2004
Posts: 4284
Location: The Net

PostPosted: Fri Feb 17, 2012 9:10 am    Post subject: Reply with quote
hi there,
yes, the bosettings mysql table holds the admin password and since you can't login anymore, probably the data got corrupted from the repair..

Refer to the thread below to generate a new pass:

http://support.cheapestwebsoftware.com/viewtopic.php?t=1334
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Kaktusan

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nottslad



Joined: 16 Aug 2006
Posts: 66

PostPosted: Fri Feb 17, 2012 11:41 pm    Post subject: Reply with quote
Thanks, I uploaded the file tmp.php and ran it via my browser.

I received the 'Done' message but when I tried to enter newpass it still told me the password was incorrect and I was unable to log in.
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Atanasis
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Joined: 22 May 2004
Posts: 4284
Location: The Net

PostPosted: Sat Feb 18, 2012 11:51 am    Post subject: Reply with quote
well, either you didn't do something right or there is and another problem..

pm me url and pass to your BO admin and ftp access to there as well and i will be looking at the issue..
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Kaktusan

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