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ownshook



Joined: 25 Aug 2008
Posts: 5

PostPosted: Mon Aug 25, 2008 8:36 pm    Post subject: Keeps logging out Reply with quote
This may be so simple that I will feel like an idiot but....

Everytime I log in and attempt to use any feature of the dropdown boxes, I get logged out. Am I missing something here?
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Atanasis
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Joined: 22 May 2004
Posts: 4284
Location: The Net

PostPosted: Tue Aug 26, 2008 8:39 am    Post subject: Reply with quote
looks like server issue, i haven't seen anyone reporting for ages.. As long as i remember it is probably something with your php and especially the php sessions. Ask your hosting to take a look on those and make sure they work fine
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ownshook



Joined: 25 Aug 2008
Posts: 5

PostPosted: Tue Aug 26, 2008 5:54 pm    Post subject: Reply with quote
I have reported it to my host and after several checks, here is their response:

Quote:
the server is fine as other sessions are created with no issue. what I have noticed is that the software isn't creating any session or it is being deleted on the flight.
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Atanasis
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Joined: 22 May 2004
Posts: 4284
Location: The Net

PostPosted: Tue Aug 26, 2008 6:30 pm    Post subject: Reply with quote
thats strange, because it can't stop working by itself.

pm me url and pass to your BO admin so i can check out..
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ownshook



Joined: 25 Aug 2008
Posts: 5

PostPosted: Wed Aug 27, 2008 5:44 pm    Post subject: Reply with quote
You were right....the host was wrong. Thanks for your help!
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